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9 - 1 - 1

In the event of an emergency, do you know what to do?  Today in most areas throughout North America, there is a universal emergency telephone number to call,..... 9 1 1.

In an emergency

Dial 9-1-1 

Stay Calm, answer 6 questions from the 9-1-1 operator:

 1. What is the  address of the emergency?

2. What is the phone number youíre calling from?

3. Whatís the problem, and tell me exactly what happened?

4. How old is the person?

5. Is the person awake?

6. Is the person breathing?

Remember to remain calm, speak clearly and remain on the line to answer all the operator's questions.

What is considered an emergency?

"An event or occurrence demanding immediate action; or any condition endangering life or property."

Activity Sheet for Children
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When do I call 9 1 1?

Call 9 1 1 for help when:

You witness or are the victim of a crime.

You smell smoke or see a fire.

You witness or are involved in a serious accident.

There is an emergency illness or suspected poisoning.

When a child/senior citizen/handicapped person is lost, confused, frightened or needs special assistance.

There is any situation that is potentially dangerous and you are not sure who to call.


Contact us

 Call (574) 272-2144
Fax (574) 272-4043
Write: 18355 Auten Rd
 South Bend, IN 46637
Police-Fire-EMS-Dial 911


David Cherrone
Fire Marshal
Ron Melser Jr.
Lieutenant, Fire Prevention Specialist

Office Hours

8:00 a.m. to 4:00 p.m.  

 Evening Information

For all Non-emergency information during evening and weekend hours please leave a message with duty shift.  Your call will be answered on the next day's regular business hours.

 Date Last Modified: Wednesday, March 05, 2008
Mailing Address:  18355 Auten Road, South Bend, IN 46637
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